Perhaps I bit off more than I can chew: it's been a long week!
Our first day on the floor was Tuesday and I didn't expect to be so busy. My first guests were people that I did not know and I think that was for the best. I could be myself and like I've been told for weeks: be a duck. Smooth on the top and feet scrambling under water. Well, that's what happened. I've found that it is a little tricky to find a balance between having your guest wait a really long time when you are waiting in line for a check from your educator, my education and my guest's satisfaction. I'm trying to strike a balance. I have not found it yet, but hopefully through out the next several weeks I will.
So... saturday was the end of week 19 and the last day of my first week on the floor. I get a guest with long... and I mean long hair. Not only was it long, it was tangled like I've never seen before! AND it was 6pm. As a Mod 2 student, we are given 1.5 hours to complete a hair cut. At 6pm, I've got to finish up with my guest and start cleaning up so every one can get outta there at 7pm. I just kept thinking... how is this going to happen? It took me around 15 minutes just to untangle her hair! I ended up giving her a decent cut, my educator cut bangs that looked great and gave her just want she wanted. I booked her an appointment for next week - just to make sure those bangs are working for her, the right length, etc. and made an appointment 8 weeks out, just before the holidays to ensure that she was able to get a new cut right before the holidays. She also went home with some detangling spray for sure! This is a prime example of how you can make it right with a guest, even when you are cutting it short on time. Thanks to my instructor Bianca who cut section 3 with perfection and helped me send home a happy guest! I stayed late, but ended my first week with much success!
Here's to a successful week 2 on the floor!